Privacy Policy
Welcome to MatchVue (“we”, “us”, “our”). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and mobile applications.
1. What We Do
MatchVue provides recorded and curated video content for a variety of popular sports, including but not limited to:
- BCMCL 2025
- Cricket BC
- Field Hockey
- Other local and international sports matches
Our mission is to give fans and players convenient access to past matches, highlights, and practice footage.
2. Information We Collect
We collect only minimal, necessary information from users:
- Username
- Email Address
We do not collect sensitive personal data (e.g., financial details, national ID numbers, etc.).
3. How We Use Your Information
We use your data strictly for:
- Identifying users for personalized features and comments
- Responding to inquiries or feedback
- Sending optional email notifications (only if you’ve opted in)
Your information is never sold, rented, or shared with third parties for marketing purposes.
4. Cookies & Analytics
To enhance performance and user experience, we may use cookies and analytics tools to:
- Analyze how users interact with our platform
- Improve website/app functionality
These tools collect anonymous usage data and do not personally identify any user.
5. Data Security
We use secure technologies and industry-standard practices to protect the limited data we collect (email and username). All reasonable precautions are taken to safeguard your privacy.
6. Your Rights
You may:
- Request the deletion of your account data
- Inquire about the information we store about you
- Opt out of communications at any time
To do so, contact us at: matchvue@gmail.com
7. Subscription & Payment Policy
MatchVue offers both free and premium content. Access to premium features requires a paid subscription:
- Monthly Plan: $14.99/month
- Yearly Plan: $119.99/year
Auto-Renewal Policy
Subscriptions automatically renew at the end of each billing cycle unless canceled at least 24 hours before the renewal date. The renewal will be charged to your account using the same payment method selected at the time of initial purchase.
- You can manage or cancel your subscription at any time through your device settings.
- Canceling a subscription will stop future billing but will not refund the current active period.
Payments
- Android: Payments are completed through our secure website via providers like Stripe.
- iOS: All in-app purchases are processed through Apple’s in-app purchase system, in compliance with App Store guidelines.
Restore Purchases Policy
If you have previously purchased a subscription via the iOS App Store and reinstalled the app or switched devices, you can restore your active subscription by selecting “Restore Purchases” from within the app’s settings.
- Restoring purchases will reactivate valid, non-expired subscriptions tied to your Apple ID.
- This functionality is only available for iOS users who purchased through Apple’s in-app purchase system.
- Android users can manage subscriptions via their Google Play account or our website.
If you experience any issues while restoring purchases, please contact our support team at matchvue@gmail.com.
Refund Policy
All purchases are final and non-refundable, except where required by applicable law or in rare exceptional cases. For refund inquiries:
- iOS users should contact Apple Support
- Android/web users may contact us at matchvue@gmail.com
8. Third-Party Content
Some videos may be hosted or embedded via third-party platforms (e.g., YouTube, Vimeo). These platforms may have their own privacy policies, which we do not control or take responsibility for.
9. Policy Updates
We may update this Privacy Policy periodically. When we do, we will post the revised version on this page and update the effective date. Please review it regularly.
10. Contact Us
For any questions, feedback, or privacy concerns, feel free to reach out:
📧 Email: matchvue@gmail.com
🌐 Website: https://matchvue.com